Vet Clinic Startup Finds Success in Telehealth

Bond Vet, a NYC-based vet clinic with three locations, has jumped into the online vet space.

The company, which opened its first clinic less than a year ago, always had plans to expand into telehealth.  But the move came much quicker than expected due to the COVID-19 pandemic. When the state of New York’s stay-at-home order went into effect,  Bond set up a system using Google’s video technology and began offering 20-minute video consultations for $50.

The telehealth appointments proved popular and appointments are increasing over 200% a month. Between 80 and 90% of available slots fill up every day.

Bond Vet raised $8 million in seed funding in 2019 from Talisman Capital Partners. Talisman is the investment firm behind other healthcare companies, including Cardinal Heath and Sarnova.

Bond Vet’s startup goal was to build calm spaces for pets and pet owners and to offer access to veterinary doctors and specialists with late hours and transparent pricing. The company plans to build more than 10 vet clinics in the next year.